- How can I order stock letters, numbers, and designs?
- What other accessories do I need to get started?
- How long will it take to receive a stock order?
- How long will it take to receive a custom order?
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All Questions
- How can I order stock letters,
numbers, and designs?
There are three ways you can order our stock transfers.
- Order online by going to the store.
(Free freight when ordering 100 or more online!)
- Call us at 1-800-835-0606 or (620) 231-8568
Domestic Orders
Mary Kelly, Flock Sales Executive, ext. 218
Jennifer Gibson, Flock Sales, ext. 227
Chris Blancho, Art Department, ext. 263
flock@hixcorp.com
International Orders
Andre DeCastro, International Sales (English & Spanish), ext. 224
Henri Coeme, International Sales (English, Dutch, French, German, Spanish),
ext. 210
- Fax your order to 866-565-3188 on a HIX flock
order form.
- What other accessories do I need
to get started?
There are a number of accessories that could help you get started.
First, you need to determine the method you're using.
- Applying your purchased flock transfer
- Heat Tape Helper: This tape is used to help keep your transfer
in place so it does not move.
- Teflon Sheets: Teflon sheets are put between the garment and
the heat application (heat press machine or iron). These are
used to help protect the garment from the heat source and keep
adhesive and inks off the heat platen.
- Making your own flock transfer
- Screenprinting machine
- Dryer
- Screens
- Hand brusher
- Vacuum Platen
- Machine accessories
- Raw flock paper
- Crystals
- Adhesive
- Squeegee
- How long will it take to receive a stock order?
For stock orders (orders that contain pre-designed letter/number/design sheets that we sell over the internet) will take one business day to fulfill.
- How long will it take to receive a custom order?
Once all of the shipping/billing information has been confirmed than your order will take the following times: 7 business days for a new order 5 business days for a re-order. Keep in mind that these are the maximum estimated times and shipments may go sooner. For custom orders we will send an approval form (this shows a 50% and 100% layout of the artwork, as well as confirms dimensions, colors and quantity of your order). This must be signed and sent back before we can start an order. The faster we have this back, the faster we can get your order done and shipped out.
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“The service is wonderful, the people are very helpful and the product is of great quality. Ordering from ez-transfers/HIX is very easy. I will do all of my flock printing from here.”
-Adrienne Holland
Bea's Expressions
Fort Mill, South Carolina
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